The Crisis Show Library on Audio Now Rolling Out




Today we’re proud to begin the rollout of The Crisis Show Library on audio. It will consist of nearly all 100 episodes of The Crisis Show that began production in June 2012 and running through Spring 2015.

We are rolling out 20 of our favorite shows this weekend on a wide variety of topics: natural disasters/emergency management, social media crises, health crises, CEO leadership and workplace violence to name a few.

For the past three years, we’ve put much effort into making the show about crisis management education from many angles. And we’ve attracted some of the best minds in the business around the globe as guests — all who have given much of their time to deliver information viewers/listeners can use immediately. I thank them!

The show has mostly been broadcast live (with some pre-recorded the same day) to deliver up-to-date analysis of high profile crises: Newtown, CT school shooting, Superstorm Sandy, Australia brushfires, a Brazil nightclub tragedy, a horsemeat scandal that swept Europe, virus outbreaks on cruise ships, deadly tornadoes and earthquakes, the Boston Marathon bombing and major transportation disasters around the world.

We’ve covered CEOS, world leaders, college presidents and celebrities involved in recalls, scandals, crimes, natural/manmade disasters and reputation crises.

This Crisis Show was born on Google Hangouts on Air/YouTube and you can still watch the videos there. But having high resolution audio files that can be easily played in your car, tablets/iPads and mobile phones makes it more accessible than ever. (Note: My guitar hero Jimmy Page was NOT available to produce the audios but they still sound pretty darn good:))

Most episodes will cost $2.99 with a few at $3.99 because of their extra time/file size and additional guests. These include our special “Back to School” episodes and some “anniversary” editions that include mini All-Star teams of crisis management packed into extended shows.

If you ultimately purchased the entire library at say $299, that’s still cheaper than what you would pay today for a one or two hour webinar or seminar. So, in my humble opinion, every episode we make available is a fabulous value and costs less than most fancy coffees. Caffeine aside, this information WILL help you sleep at night because you will quickly gain confidence in your ability — and your staff’s ability — to manage a serious crisis that can ruin your organizations reputation.

We’re using a platform called Gumroad and hope you find it easy to use for purchasing and downloading your files from The Crisis Show Library. But if you have any issues with it, just email me: or You can also DM me on Twitter via @RichKleinCrisis and @TheCrisisShow.

Thanks to everyone around the world who has watched and supported the show the past three years.

And thanks in advance to those ready to buy our audio episodes.

You will certainly learn much about what to do and say before, during and after a crisis to protect hard-earned reputation in front of your critical audiences.

PS…We don’t want to break the Internet by rolling out all episodes at once so please be patient as we spread these out over the coming week.


The Crisis Show Library on Audio

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Sometimes when you get busy day to day you forget to look back. And then nearly three years pass.

Well, the last two days I started the process of looking back on 96 episodes of The Crisis Show​ while “ripping” the audio files for an exciting library I am putting together that will be sold this Spring as The Crisis Show Library.

That’s about 100 hours of crisis management education, save a few technical hiccups and my personal bloopers.

I now realize that it may be the ONLY library of information like it in the world in which there has been regular advice in a live news format from global experts on crisis communications, brand/online reputation, social media, emergency management and law. (We are pretty sure we were the first in the public relations/crisis PR industry to utilize what was then brand new technology — Google Hangouts on Air — as our video broadcasting platform. )

Since June 2012, my fabulous guests have talked about workplace violence, natural/man-made disasters, major product recalls, negative media coverage and social media snafus that harm reputation. And we’ve analyzed major mistakes/misstatements/omissions by public figures that include CEOs, world leaders and celebrities.

I’m humbled that I’ve attracted these many amazing guests almost every week to make the show such a great educational tool worldwide — as the show has been seen at least once in more than 100 countries. And now, I’m excited to create an effective training product that is one-of-a-kind for company and organization executives and their staffs anywhere in the world.

I’ll be rolling out The Crisis Show Library in May or June to coincide with our third anniversary on air and after we pass our 100th episode.

Updates on the availability of this library will be posted here as well as @RichKleinCrisis and @TheCrisisShow on Twitter and on Facebook.

Please feel free to DM on either of those Twitter accounts if your organization is interested in receiving this unique archive. Or email:

And thanks to everyone out there who has supported the show and our mission to educate!

— Rich Klein

Sound Bite That Bit The President

Last week, President Obama was answering questions at a news conference. And one short sentence got him in big trouble in the court of public opinion. 

I wrote about this in a post on LinkedIn just now.


Crisis Management Lessons For Business After Napa Earthquake

Rich Klein gives some quick crisis management tips for business in connection with the Napa CA earthquake. This is part of a series of videos known as The Crisis Management Minute. (Recorded August 24, 2014)

5 Reasons Leaders Fail at Crisis Management

Here’s my recent post that first appeared on LinkedIn: 5 Reasons Leaders Fail at Crisis Management. 

Please feel free to add your comments below.


The Crisis Show Turns 2 – Crisis Management Tips Here

As The Crisis Show marks its 2nd anniversary on air, here’s some highlights from the show from June 2013 to June 2014: