Here are highlights from the first episode of The Crisis Show, which airs every Wednesday at 7 p.m. EDT via Google Hangouts On Air and on TheCrisisShow channel on YouTube. The show examines some of the most high profile crisis situations faced by companies, non-profits and public officials.

The co-hosts are Rich Klein, in New York,  Jonathan Bernstein in California and Melissa Agnes in Montreal.  Each week, we hope to educate the audience on best practices in crisis management, crisis communications, litigation communications, disaster preparedness and response, social media crises, online reputation management and much more.